Refund policy
At Babírrah, we want you to shop with confidence. If you change your mind about your purchase, we offer a 30-day return policy for unopened and unused products.
Return Eligibility
- Return Window: Returns must be initiated within 30 days of delivery.
- Product Condition: The product must be unused, unopened, and in its original packaging with all included accessories.
Return Process
- Contact our support team at info@babirrah.com with your order number and reason for the return.
- We will provide return instructions.
- Once we receive and inspect the product, we will process your refund within 7-10 business days.
Return Shipping Costs
- Customer-Initiated Returns: The customer is responsible for return shipping costs.
- Defective or Damaged Products: If your item arrives damaged or appears to be defective, please contact us within 7 days of delivery with clear photos or a short video showing the issue. Once verified, we’ll arrange a replacement or refund at no additional cost.
Exclusions
- Opened or Used Items: We do not accept returns for opened or used products.
- Final Sale Items: Sale or clearance items are non-refundable.